From 9112a3826948bb2dc33e8164c7b0894bef58f20e Mon Sep 17 00:00:00 2001
From: Nils Steinger <git@n-st.de>
Date: Mon, 14 Aug 2023 13:54:49 +0200
Subject: [PATCH] Highlight that contacting the merch team is only a last
 resort

---
 docs/tickets.md | 4 +++-
 1 file changed, 3 insertions(+), 1 deletion(-)

diff --git a/docs/tickets.md b/docs/tickets.md
index 65577a9..f9bdf06 100644
--- a/docs/tickets.md
+++ b/docs/tickets.md
@@ -19,7 +19,9 @@ For ticket-related questions and any changes at short notice, also keep an eye o
 You were able to pre-order and pre-pay merch through the [ticket shop](https://tickets.events.ccc.de/) until June 25 (see also [the announcement blog post](https://events.ccc.de/2023/06/06/camp23-merch-presale/) for details).  
 There will likely only be a small amount of merch available beyond the pre-ordered quantities.
 
-Please note: You will need to **pick up your merch by day 3** (August 17) 22:00 at the latest, otherwise your claim to your ordered merch will expire and it might be sold to other campgoers. If you cannot pick up your merch in person, we will of course try to find a solution — contact details for this will be added here shortly. In any case, we will need to hear from you **before the deadline** to be able to help.
+Please note: You will need to **pick up your merch by day 3** (August 17) 22:00 at the latest, otherwise your claim to your ordered merch will expire and it might be sold to other campgoers.  
+If you cannot pick up your merch in person, you can also give the QR code of your merch order to someone else at camp and have them pick it up for you. In exceptional cases where even this is not possible, we will try our best to find a solution with you — 
+ contact details for this will be added here shortly. In any case, we will need to hear from you **before the deadline** to be able to help.
 
 Merch desk opening hours:
 
-- 
GitLab