diff --git a/docs/faq.md b/docs/faq.md index c2ea27cd3716e9f4f657948241d12cea341802ab..5d3cf74d4cc2848ca3d9ee95e5dea6054d204108 100644 --- a/docs/faq.md +++ b/docs/faq.md @@ -32,30 +32,30 @@ There is no space for campers or caravans in the FamilyVillage. ## Parcel Delivery to and from the camp ### Can I send my stuff to the camp? -You can send your stuff using any postal delivery service operating in germany. +You can send your stuff using any postal delivery service operating in Germany. Go to the [BGP](https://bgp.spahan.ch) Website and generate a [sticker](#what-is-a-bgp-sticker) to get the delivery address. -Put the Sticker prominently on your Pracel, but be sure to not interfere with the delivery companies Sticker/Codes. +Put the Sticker prominently on your Parcel, but be sure to not interfere with the delivery companies Sticker/Codes. ### My Stuff arrives at the camp using a acquaintance car, but meetup and storing is hard. Can you Help? -Yes, we don't really care *how* Parcels arrive (post, car, ship, rocket, pigeon, beamed by scotty, magic portal). As long it has a [sticker](#what-is-a-bgp-sticker) we will store it in our Storage and it can be picked up. +Yes, we don't really care *how* Parcels arrive (post, car, ship, rocket, pigeon, beamed by Scotty, magic portal). As long it has a [sticker](#what-is-a-bgp-sticker) we will store it in our Storage and it can be picked up. Please make sure each item has a sticker on it so we know which items belong together. While we gladly store parcels, suitcases, camping tents and similar items, we can not handle loose items. -Generaly spoken, it should be in a form any postal delivery service would take in. +Generally spoken, it should be in a form any postal delivery service would take in. For other requirements, please talk to the [Logistic Operation Center](https://c3loc.de). ### I deliver items for many people to the camp. Can you help with the distribution? Yes, see [above](my-stuff-arrives-at-the-camp-using-a-acquaintance-car-but-meetup-and-storing-is-hard-can-you-help) question/answer. Please make sure everyone puts a [sticker](#what-is-a-bgp-sticker) on their items. -If you have larger amount of items to drop, please [contact us](https://c3loc.de) before arrriving at the camp. +If you have larger amount of items to drop, please [contact us](https://c3loc.de) before arriving at the camp. ### Can I order Stuff online to the Camp? Yes, please visit the [BGP](https://bgp.spahan.ch) Website and generate a [sticker](#what-is-a-bgp-sticker) to get the delivery address including a 6 Digit Tracking Code. -Plase remember, anything you order to the camp you also need to carry back home (or send it using a [postal service](#can-i-send-my-stuff-from-the-camp-to-my-home)) -We urge you to [think about the environemnt](https://www.youtube.com/watch?v=VFkQSGyeCWg) before going on a shoping spree. +Please remember, anything you order to the camp you also need to carry back home (or send it using a [postal service](#can-i-send-my-stuff-from-the-camp-to-my-home)) +We urge you to [think about the environment](https://www.youtube.com/watch?v=VFkQSGyeCWg) before going on a shopping spree. ### Can I send my stuff from the camp to my home? -You can send your stuff home using a postal delivery service operating in germany. Just buy a online stamp and bring your item to the [BGP](https://bgp.spahan.ch) Tent. While we support many Companies, DHL may be the best supported option. +You can send your stuff home using a postal delivery service operating in Germany. Just buy a online stamp and bring your item to the [BGP](https://bgp.spahan.ch) Tent. While we support many Companies, DHL may be the best supported option. We will provide means to print your online stamps on the campsite. -### Can I do larger shipments involving dedicated logistik companies? +### Can I do larger shipments involving dedicated logistic companies? This is handled by the [Logistic Operation Center](https://c3loc.de). Please talk to them **before** you ship your Stuff. ### Can you handle my cash on delivery package? Can you handle my customs fee? @@ -68,17 +68,17 @@ No, you need to be present the [BGP](https://bgp.spahan.ch) during delivery. Ask Please contact the [Logistic Operation Center](https://c3loc.de). ### What is a BGP Sticker? -The BGP Sticker allows us to handle your delivery more smoothly, allow you to check if your delivery arrived and simplifie handout to you. +The BGP Sticker allows us to handle your delivery more smoothly, allow you to check if your delivery arrived and simplifies handout to you. You can generate stickers on the [BGP](https://bgp.spahan.ch) website. There are 2 options to use them: - If you are the one sending the package, you should put the QR-Code part on your package. - If you order something from someone else (for example a online shop), you get a 6-Digit Tracking-Code on the Sticker page which you need to put into the Address Field. -Please use the Delivery Address on the Sticker for the Destionation of your package. -The genrated Sticker page contains a QR-Code you can then use at the camp to get your Item quickly. +Please use the Delivery Address on the Sticker for the Destination of your package. +The generated Sticker page contains a QR-Code you can then use at the camp to get your Item quickly. -### I lost/forgott my Receiving Code. Can I still get my Stuff? -Yes, but you need to convince us that you are actually the Recepient of your stuff. -A valid and simple option is to use your Realname on the items and a passport. +### I lost/forgot my Receiving Code. Can I still get my Stuff? +Yes, but you need to convince us that you are actually the Recipient of your stuff. +A valid and simple option is to use your Real-name on the items and a passport. Other options involve using your l33t [social engineering](https://en.wikipedia.org/wiki/Social_engineering_(security)) skills. ### I did not use a BGP Sticker. Can I still get my Stuff? @@ -87,7 +87,6 @@ See [above](#i-lostforgott-my-receiving-code-can-i-still-get-my-stuff) ### When can I send my stuff to the camp? Please do not send stuff to the camp to arrive before the 10th or after the 24th of August. - ## Open Fire ### Are charcoal BBQs allowed? No - all forms of open fire are forbidden. Please let your Charcoal BBQ Grill at home and bring a gas BBQ instead. As mentioned under [Power](#power) please don't bring an electric grill either.