diff --git a/docs/faq.md b/docs/faq.md index f219b3fc57857b9159d69fc400a52e9440a636ff..60f7e8e67048a02825dc21e647a410fc715f96e7 100644 --- a/docs/faq.md +++ b/docs/faq.md @@ -40,28 +40,25 @@ See [here](location.md#money) ## Parcel Delivery to and from the camp ### Can I send my stuff to the camp? -You can send your stuff using any postal delivery service operating in Germany. -Go to the [BGP](https://bgp.events.ccc.de/) Website and generate a [sticker](#what-is-a-bgp-sticker) to get the delivery address. -Put the Sticker prominently on your Parcel, but be sure to not interfere with the delivery companies Sticker/Codes. +You can send your stuff using any postal delivery service operating in Germany. Go to the [BGP](https://bgp.events.ccc.de/) Website and generate a [sticker](#what-is-a-bgp-sticker) to get the delivery address. Put the Sticker prominently on your Parcel, but be sure to not interfere with the delivery companies Sticker/Codes. ### My Stuff arrives at the camp using a acquaintance car, but meetup and storing is hard. Can you Help? -Yes, we don't really care *how* Parcels arrive (post, car, ship, rocket, pigeon, beamed by Scotty, magic portal). As long it has a [sticker](#what-is-a-bgp-sticker) we will store it in our Storage and it can be picked up. -Please make sure each item has a sticker on it so we know which items belong together.<br> -While we gladly store parcels, suitcases, camping tents and similar items, we can not handle loose items. -Generally spoken, it should be in a form any postal delivery service would take in. For other requirements, please talk to the [Logistic Operation Center](https://c3loc.de). +Yes, we don't really care *how* Parcels arrive (post, car, ship, rocket, pigeon, beamed by Scotty, magic portal). As long it has a [sticker](#what-is-a-bgp-sticker) we will store it in our Storage and it can be picked up. Please make sure each item has a sticker on it so we know which items belong together. + +While we gladly store parcels, suitcases, camping tents and similar items, we can not handle loose items. Generally spoken, it should be in a form any postal delivery service would take in. For other requirements, please talk to the [Logistic Operation Center](https://c3loc.de). ### I deliver items for many people to the camp. Can you help with the distribution? -Yes, see [above](my-stuff-arrives-at-the-camp-using-a-acquaintance-car-but-meetup-and-storing-is-hard-can-you-help) question/answer. Please make sure everyone puts a [sticker](#what-is-a-bgp-sticker) on their items.<br> +Yes, see [above](my-stuff-arrives-at-the-camp-using-a-acquaintance-car-but-meetup-and-storing-is-hard-can-you-help) question/answer. Please make sure everyone puts a [sticker](#what-is-a-bgp-sticker) on their items. + If you have larger amount of items to drop, please [contact us](https://c3loc.de) before arriving at the camp. ### Can I order Stuff online to the Camp? -Yes, please visit the [BGP](https://bgp.events.ccc.de/) Website and generate a [sticker](#what-is-a-bgp-sticker) to get the delivery address including a 6 Digit Tracking Code. -Please remember, anything you order to the camp you also need to carry back home (or send it using a [postal service](#can-i-send-my-stuff-from-the-camp-to-my-home)) -We urge you to [think about the environment](https://www.youtube.com/watch?v=VFkQSGyeCWg) before going on a shopping spree. +Yes, please visit the [BGP](https://bgp.events.ccc.de/) Website and generate a [sticker](#what-is-a-bgp-sticker) to get the delivery address including a 6 Digit Tracking Code. + +Please remember, anything you order to the camp you also need to carry back home (or send it using a [postal service](#can-i-send-my-stuff-from-the-camp-to-my-home)). We urge you to [think about the environment](https://www.youtube.com/watch?v=VFkQSGyeCWg) before going on a shopping spree. ### Can I send my stuff from the camp to my home? -You can send your stuff home using a postal delivery service operating in Germany. Just buy a online stamp and bring your item to the [BGP] Tent. While we support many Companies, DHL may be the best supported option.<br> -We will provide means to print your online stamps on the campsite. +You can send your stuff home using a postal delivery service operating in Germany. Just buy a online stamp and bring your item to the [BGP] Tent. While we support many Companies, DHL may be the best supported option. We will provide means to print your online stamps on the campsite. ### Can I do larger shipments involving dedicated logistic companies? This is handled by the [Logistic Operation Center](https://c3loc.de). Please talk to them **before** you ship your Stuff. @@ -76,18 +73,17 @@ No, you need to be present the BGP Tent during delivery. Ask us on the campsite Please contact the [Logistic Operation Center](https://c3loc.de). ### What is a BGP Sticker? -The BGP Sticker allows us to handle your delivery more smoothly, allow you to check if your delivery arrived and simplifies handout to you.<br> -You can generate stickers on the [BGP](https://bgp.events.ccc.de/) website.<br> -There are 2 options to use them:<br> -- If you are the one sending the package, you should put the QR-Code part on your package.<br> -- If you order something from someone else (for example a online shop), you get a 6-Digit Tracking-Code on the Sticker page which you need to put into the Address Field.<br> -Please use the Delivery Address on the Sticker for the Destination of your package.<br> -The generated Sticker page contains a QR-Code you can then use at the camp to get your Item quickly. +The BGP Sticker allows us to handle your delivery more smoothly, allow you to check if your delivery arrived and simplifies handout to you. You can generate stickers on the [BGP](https://bgp.events.ccc.de/) website. + +There are 2 options to use them: + +* If you are the one sending the package, you should put the QR-Code part on your package. +* If you order something from someone else (for example a online shop), you get a 6-Digit Tracking-Code on the Sticker page which you need to put into the Address Field. + +Please use the Delivery Address on the Sticker for the Destination of your package. The generated Sticker page contains a QR-Code you can then use at the camp to get your Item quickly. ### I lost/forgot my Receiving Code. Can I still get my Stuff? -Yes, but you need to convince us that you are actually the Recipient of your stuff.<br> -A valid and simple option is to use your Real-name on the items and a passport.<br> -Other options involve using your l33t [social engineering](https://en.wikipedia.org/wiki/Social_engineering_(security)) skills. +Yes, but you need to convince us that you are actually the Recipient of your stuff. A valid and simple option is to use your Real-name on the items and a passport. Other options involve using your l33t [social engineering](https://en.wikipedia.org/wiki/Social_engineering_(security)) skills. ### I did not use a BGP Sticker. Can I still get my Stuff? See [above](#i-lostforgot-my-receiving-code-can-i-still-get-my-stuff)