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Unverified Commit a2cc3848 authored by psy's avatar psy Committed by GitHub
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Merge pull request #9 from spahan/zammad_config

zammad queue name should be a config item
parents 13c36d46 8447ebf7
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......@@ -22,4 +22,5 @@ ZAMMAD_HOST = 'zammad host'
ZAMMAD_USER = 'user'
ZAMMAD_PASS = 'pass'
ZAMMAD_SECURE = True
ZAMMAD_QUEUE = 'HelpDesk'
ZAMMAD_GROUP_ID = 1
......@@ -25,7 +25,7 @@ def close_ticket(transport, reason):
'group_id': app.config['ZAMMAD_GROUP_ID'],
'customer_id': zammad_user['id'],
'state_id': '4',
'article': {'from': 'HelpDesk',
'article': {'from': app.config['ZAMMAD_QUEUE'],
'to': transport.user.login,
'body': messagebody,
'type_id': 1,
......@@ -56,7 +56,7 @@ def update_ticket(transport):
'group_id': app.config['ZAMMAD_GROUP_ID'],
'customer_id': zammad_user['id'],
'state_id': '3' if transport.needs_organization else '2',
'article': {'from': 'HelpDesk',
'article': {'from': app.config['ZAMMAD_QUEUE'],
'to': transport.user.login,
'body': messagebody,
'type_id': 1,
......
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